大连海事大学
硕士学位论文
商务拒绝信函的模糊语研究
姓名：姜威
申请学位级别：硕士
专业：外国语言学及应用语言学
指导教师：王海华
20100601
中文摘要
摘要
语用模糊作为语言的基本特征之一，在语言学领域的研究中日益受到关注。
很多相关研究从礼貌和关联原则等角度入手，涉及的研究范围也涵盖了从文学、
翻译到商务等众多领域。本文以Verschueren 的顺应理论为框架，研究模糊语在
商务拒绝信函中的应用。文章就摘选的40篇商务拒绝信函进行定量和定性分析，
着手解决三个问题，第一，商务拒绝信函中模糊语使用的特征是什么? 第二，模
糊语在商务信函中的动态顺应过程是怎样实现的? 第三，模糊语在商务信函中的
语用功能是什么? 文章首先就搜集的40篇商务拒绝信函进行分类，并通过对模糊
语在归纳的4类商务拒绝信函中的使用频率、3类模糊语在40封信函中所占的比
例等定量分析使随后的定性分析更加具体明确，所得的结论客观可信。通过分析
得出的结论为模糊语在商务拒绝信函中的应用是一个不断顺应语境变化的动态应
用，是语境与语言结构的相互选择的动态过程。在其实现的过程中要不断遵循顺
应语言使用者、顺应使用者的心理动机及顺应社会世界的的原则，以求实现其提
高语言得体性、增强语言使用的灵活性、规避风险和“You—attitude" 的实现的
语用功能。本文作者衷心希望此论文的分析结果能给商务人士，商务英语教学及
模糊语言的学习者提供帮助。
关键词：顺应理论：模糊语；商务拒绝信函
英文摘要
ABSTRACT
of the
Pragmatic vagueness，one striking features of linguistics，has been attached
growing attention for resealches within the whole linguistic sphere ．Many related
researches have
been done from from the perspectives like politeness principles and business and relevance theory,ranging literature,translations etc ．This investigation has been conducted under the framework of Verschueren ’S Adaptation
the aimto the of in business refusal Theory,wim explore employment vague language
letters ．Qualitative and quantitative study have both been adopted selected business refusal letters in achieving at in the analysis of 40 the ultimate goal of answering three questions which have been raised the beginning of the thesis．The three researching questions ale，firstly what ale the characteristics of vague language used in business refusal is thein thebusiness refusal letters?Secondly,how vague language employed letters?Thirdly,what ale the functions of the pragmatic vague language being adopted in business refusal letters?After classifying the 40 letters into 4 types ，the conclusion could be drawn that the application of vague language in business refusal letters is a
the
achieving
flexibility process of dynamic adaptation to the real contexts ，and a mutual choices that have been made from botll the contexts and linguistic structure ．The principles of adapting the to to language userS ，adapting the motivations and language users’psychological adapting to the social world have to be taken into considerations in the dynamic process in the of goals of increasing appropriateness language,enhancing avoidance the of business communication,crisis and “You—attitude' ’ actualization ．It is with the author’S sincere hope that this tentative study could be of any help for the business people ，English language learners and researchers within the vague language study field ．
Refusal Letters
Keywords ：Adaptation Theory；Vague Language；Business
大连海事大学学位论文原创性声明和使用授权说明
原创性声明
本人郑重声明：本论文是在导师的指导下，独立进行研究工作所取得的成果，
撰写成博／硕士学位论文 ==直釜拒绝焦函的搓塑蚤硒究 ：。除论文中已经注
明引用的内容外，对论文的研究做出重要贡献的个人和集体，均已在文中以明确
方式标明。本论文中不包含任何未加明确注明的其他个人或集体已经公开发表或
未公开发表的成果。本声明的法律责任由本人承担。
学位论文作者签名：
学位论文版权使用授权书
本学位论文作者及指导教师完全了解大连海事大学有关保留、使用研究生学
位论文的规定，即：大连海事大学有权保留并向国家有关部门或机构送交学位论
文的复印件和电子版，允许论文被查阅和借阅。本人授权大连海事大学可以将本
学位论文的全部或部分内容编入有关数据库进行检索，也可采用影印、缩印或扫
描等复制手段保存和汇编学位论文。同意将本学位论文收录到《中国优秀博硕士
学位论文全文数据库》(中国学术期刊(光盘版) 电子杂志社) 、《中国学位论文全
文数据库》(中国科学技术信息研究所) 等数据库中，并以电子出版物形式出版发
行和提供信息服务。保密的论文在解密后遵守此规定。
本学位论文属于： 保密口在——年解密后适用本授权书。
不保密西(请在以上方框内打“√，，)
粼墨瘫嚣
Ch apter 1 Introduction
This is conducted with the aimto the of investigation analyze employment vague
in refusal
language business letters ．Verschueren ’S Adaptation Theory has been adopted as its theoretical framework in which contextual correlates and psychological motivations to
are the two major forces that lead the deliberate use of vague language
in the study．
1．1of the
Background Study
Although the subjects of bonl vague language and business letters have been discussed seldom associated as respectively,the two were one subject for investigation, which may be due to the traditional and general concept that business letters should be
written
clearly and accurately without any ambiguity in order to avoid any possible business disputes ．This investigation has been conducted with the intention that the proper USO of vagueness in business refusal letters actually helps to achieve the
communication SUCCESS ．
The present study is intended to obtain a better understanding of the business
refusal letters tactics with theofthe
help adaptation ofvague language ．Alternatively,it will be of some to
help the English learners and business people to better understand how the utterers in business refusal letters realize their communicative imended
purposes and the in
probably shcd some light for learners the study ofbusiness writing ． This investigation concel"ns with the aspect where the author ’S interest lays since
the of business have beenaccumulated
practical experiences correspondences during her internship work in the business field ．It is、析m the author ’S great ethics motivation
that this paper has been conducted．
1．2of
Significance the Study
This thesis is conducted with the purpose that it could be all appropriate angle for
the of vague in combination winl the businesshas study language perspective，which
seldom been addressed in the
previous study ．After discussing employment of the
l
大连海事大学
硕士学位论文
商务拒绝信函的模糊语研究
姓名：姜威
申请学位级别：硕士
专业：外国语言学及应用语言学
指导教师：王海华
20100601
中文摘要
摘要
语用模糊作为语言的基本特征之一，在语言学领域的研究中日益受到关注。
很多相关研究从礼貌和关联原则等角度入手，涉及的研究范围也涵盖了从文学、
翻译到商务等众多领域。本文以Verschueren 的顺应理论为框架，研究模糊语在
商务拒绝信函中的应用。文章就摘选的40篇商务拒绝信函进行定量和定性分析，
着手解决三个问题，第一，商务拒绝信函中模糊语使用的特征是什么? 第二，模
糊语在商务信函中的动态顺应过程是怎样实现的? 第三，模糊语在商务信函中的
语用功能是什么? 文章首先就搜集的40篇商务拒绝信函进行分类，并通过对模糊
语在归纳的4类商务拒绝信函中的使用频率、3类模糊语在40封信函中所占的比
例等定量分析使随后的定性分析更加具体明确，所得的结论客观可信。通过分析
得出的结论为模糊语在商务拒绝信函中的应用是一个不断顺应语境变化的动态应
用，是语境与语言结构的相互选择的动态过程。在其实现的过程中要不断遵循顺
应语言使用者、顺应使用者的心理动机及顺应社会世界的的原则，以求实现其提
高语言得体性、增强语言使用的灵活性、规避风险和“You—attitude" 的实现的
语用功能。本文作者衷心希望此论文的分析结果能给商务人士，商务英语教学及
模糊语言的学习者提供帮助。
关键词：顺应理论：模糊语；商务拒绝信函
英文摘要
ABSTRACT
of the
Pragmatic vagueness，one striking features of linguistics，has been attached
growing attention for resealches within the whole linguistic sphere ．Many related
researches have
been done from from the perspectives like politeness principles and business and relevance theory,ranging literature,translations etc ．This investigation has been conducted under the framework of Verschueren ’S Adaptation
the aimto the of in business refusal Theory,wim explore employment vague language
letters ．Qualitative and quantitative study have both been adopted selected business refusal letters in achieving at in the analysis of 40 the ultimate goal of answering three questions which have been raised the beginning of the thesis．The three researching questions ale，firstly what ale the characteristics of vague language used in business refusal is thein thebusiness refusal letters?Secondly,how vague language employed letters?Thirdly,what ale the functions of the pragmatic vague language being adopted in business refusal letters?After classifying the 40 letters into 4 types ，the conclusion could be drawn that the application of vague language in business refusal letters is a
the
achieving
flexibility process of dynamic adaptation to the real contexts ，and a mutual choices that have been made from botll the contexts and linguistic structure ．The principles of adapting the to to language userS ，adapting the motivations and language users’psychological adapting to the social world have to be taken into considerations in the dynamic process in the of goals of increasing appropriateness language,enhancing avoidance the of business communication,crisis and “You—attitude' ’ actualization ．It is with the author’S sincere hope that this tentative study could be of any help for the business people ，English language learners and researchers within the vague language study field ．
Refusal Letters
Keywords ：Adaptation Theory；Vague Language；Business
大连海事大学学位论文原创性声明和使用授权说明
原创性声明
本人郑重声明：本论文是在导师的指导下，独立进行研究工作所取得的成果，
撰写成博／硕士学位论文 ==直釜拒绝焦函的搓塑蚤硒究 ：。除论文中已经注
明引用的内容外，对论文的研究做出重要贡献的个人和集体，均已在文中以明确
方式标明。本论文中不包含任何未加明确注明的其他个人或集体已经公开发表或
未公开发表的成果。本声明的法律责任由本人承担。
学位论文作者签名：
学位论文版权使用授权书
本学位论文作者及指导教师完全了解大连海事大学有关保留、使用研究生学
位论文的规定，即：大连海事大学有权保留并向国家有关部门或机构送交学位论
文的复印件和电子版，允许论文被查阅和借阅。本人授权大连海事大学可以将本
学位论文的全部或部分内容编入有关数据库进行检索，也可采用影印、缩印或扫
描等复制手段保存和汇编学位论文。同意将本学位论文收录到《中国优秀博硕士
学位论文全文数据库》(中国学术期刊(光盘版) 电子杂志社) 、《中国学位论文全
文数据库》(中国科学技术信息研究所) 等数据库中，并以电子出版物形式出版发
行和提供信息服务。保密的论文在解密后遵守此规定。
本学位论文属于： 保密口在——年解密后适用本授权书。
不保密西(请在以上方框内打“√，，)
粼墨瘫嚣
Ch apter 1 Introduction
This is conducted with the aimto the of investigation analyze employment vague
in refusal
language business letters ．Verschueren ’S Adaptation Theory has been adopted as its theoretical framework in which contextual correlates and psychological motivations to
are the two major forces that lead the deliberate use of vague language
in the study．
1．1of the
Background Study
Although the subjects of bonl vague language and business letters have been discussed seldom associated as respectively,the two were one subject for investigation, which may be due to the traditional and general concept that business letters should be
written
clearly and accurately without any ambiguity in order to avoid any possible business disputes ．This investigation has been conducted with the intention that the proper USO of vagueness in business refusal letters actually helps to achieve the
communication SUCCESS ．
The present study is intended to obtain a better understanding of the business
refusal letters tactics with theofthe
help adaptation ofvague language ．Alternatively,it will be of some to
help the English learners and business people to better understand how the utterers in business refusal letters realize their communicative imended
purposes and the in
probably shcd some light for learners the study ofbusiness writing ． This investigation concel"ns with the aspect where the author ’S interest lays since
the of business have beenaccumulated
practical experiences correspondences during her internship work in the business field ．It is、析m the author ’S great ethics motivation
that this paper has been conducted．
1．2of
Significance the Study
This thesis is conducted with the purpose that it could be all appropriate angle for
the of vague in combination winl the businesshas study language perspective，which
seldom been addressed in the
previous study ．After discussing employment of the
l